Clinical handover is one of the most important communication skills every nurse must develop to deliver safe, effective and patient-centred care. For international nurses preparing for the UK Nursing OSCE, understanding how to communicate patient information clearly and confidently is an essential part of preparation.
In the UK healthcare system, nurses regularly hand over patient information to colleagues during shift changes, transfers between departments and discussions about a patient’s deteriorating condition. Poor communication can lead to missed information, delays in treatment and risks to patient safety. This is why structured communication methods such as SBAR (Situation, Background, Assessment and Recommendation) are widely used in healthcare.
If you are preparing for your Nursing and Midwifery Council (NMC) Objective Structured Clinical Examination (OSCE), mastering SBAR can help you organise clinical information, demonstrate professional communication and approach handover scenarios with greater confidence.
In this comprehensive guide, ONT UK explains how SBAR works, how to use it during your nursing OSCE, common mistakes to avoid and practical examples you can practise before your examination.
What Is Clinical Handover in Nursing?
Clinical handover is the process of transferring essential information about a patient’s condition, treatment, care needs and ongoing management from one healthcare professional or team to another.
The purpose is to ensure continuity of care and help the receiving healthcare professional understand the patient’s current condition and what needs to happen next.
Clinical handover may take place in several situations, including:
- Shift handover: When one nurse transfers responsibility for a patient’s care to another nurse.
- Patient transfer: When a patient moves between wards, departments or healthcare facilities.
- Clinical escalation: When a nurse reports a deterioration or an urgent concern to a doctor or senior nurse.
- Discharge or referral: When relevant information is communicated to another healthcare team to support ongoing care.
- Multidisciplinary communication: When nurses share information with doctors, physiotherapists and other healthcare professionals involved in a patient’s treatment.
According to the National Institute for Health and Care Excellence (NICE), structured patient handovers should communicate relevant information about diagnosis, treatment, monitoring, ongoing care and outstanding tasks. A structured approach such as SBAR can help organise this information.
For OSCE candidates, the goal is not simply to remember the patient’s details. You must identify the most relevant information and communicate it in a logical, professional and safe manner.
What Does SBAR Stand For?
SBAR is a structured communication framework used to help healthcare professionals share information clearly and concisely.
The four components are:
- S – Situation: What is happening right now?
- B – Background: What relevant information explains the situation?
- A – Assessment: What have you observed and assessed?
- R – Recommendation: What action, review or follow-up is needed?
Each component serves a specific purpose. Following the same sequence helps you avoid disorganised explanations and makes it easier for the receiving professional to understand your concern.
1. S – Situation
The Situation section introduces you, identifies the patient and explains the immediate reason for the handover.
Start by stating your name, role and clinical area. Identify the patient using the appropriate identifiers available in the scenario, and explain why you are communicating.
Information may include:
- Your name and role.
- The patient’s name and appropriate identifying details.
- The patient’s current location.
- The immediate clinical concern.
- The reason for requesting a review or transferring care.
Example:
“Good morning, Doctor. My name is Sarah, and I am the registered nurse caring for Mr James in Ward 4. I am calling because his breathing has become more difficult, and I am concerned that his condition is deteriorating.”
This opening establishes who you are, whom you are discussing and why you need assistance.
OSCE tip: Avoid beginning with the patient’s entire medical history. State the immediate concern first, especially when the patient may be acutely unwell.
2. B – Background
The Background section provides the information needed to understand the current situation.
Include relevant details from the patient’s history and current treatment rather than describing every event since admission.
Depending on the scenario, this may include:
- The reason for admission.
- Relevant medical history.
- Recent surgery or procedures.
- Current medications and relevant allergies.
- Recent investigations and treatment.
- Changes in the patient’s condition.
- Relevant baseline observations or clinical information.
Example:
“Mr James was admitted yesterday with a lower respiratory tract infection. He has a history of asthma and is receiving prescribed treatment for his infection. Earlier today, he was breathing comfortably, but his respiratory symptoms have worsened over the last hour.”
This gives the receiving clinician the context needed to interpret the current concern.
OSCE tip: Include only information that is relevant to the clinical problem. A concise, focused background is more useful than a long list of unrelated medical details.
3. A – Assessment
The Assessment section communicates what you have found through your observations and clinical assessment.
This is your opportunity to demonstrate that you can recognise changes in a patient’s condition, identify relevant clinical findings and explain why you are concerned.
Depending on the scenario, include:
- Respiratory rate.
- Oxygen saturation.
- Heart rate.
- Blood pressure.
- Temperature.
- Level of consciousness.
- Pain score.
- Relevant physical assessment findings.
- Changes from previous observations.
- The patient’s response to interventions.
- The NEWS2 score, when applicable and correctly calculated.
Example:
“On assessment, Mr James is breathing rapidly and appears more breathless than earlier. His respiratory rate is 28 breaths per minute, his oxygen saturation is 91% on room air, his heart rate is 112 beats per minute and his blood pressure is 104/68 mmHg. I am concerned about his respiratory deterioration.”
These observations help explain why the nurse is escalating the concern.
The figures above are illustrative educational examples, not universal escalation thresholds. In practice, interpret observations in context, consider the patient’s prescribed oxygen target and clinical condition, and follow the applicable escalation protocol.
OSCE tip: Report actual findings rather than saying only that the patient looks unwell. If you have not measured a parameter, do not invent a result. Explain what you have assessed and what remains to be checked.
4. R – Recommendation
The Recommendation section explains what you need the receiving healthcare professional to do or what action is required next.
This is often the section candidates find difficult because they may describe a problem without clearly communicating what they need.
Depending on the scenario, your recommendation may include:
- An urgent clinical review.
- A request for further assessment.
- Review of the current treatment plan.
- Appropriate investigations.
- Continued monitoring.
- Escalation to a senior clinician or emergency response team.
- Confirmation of outstanding tasks and responsibility for follow-up.
Example:
“I would like you to review Mr James urgently because of his worsening breathlessness and abnormal observations. I will continue monitoring his condition, follow the local escalation pathway and provide any immediate care required within my competence while awaiting further clinical assessment.”
The urgency and proposed actions must reflect the patient’s actual condition.
OSCE tip: Be clear and assertive. If the patient is deteriorating, do not make the urgency sound optional. Follow the relevant emergency procedure and seek immediate assistance when indicated rather than delaying care to complete a routine handover.
A Complete SBAR Clinical Handover Example for the Nursing OSCE
Consider the following fictional scenario.
A patient has been admitted with a respiratory infection. During the shift, the nurse notices worsening breathlessness and abnormal observations. The nurse must contact the appropriate clinician and communicate the concern using SBAR.
Sample verbal handover
S – Situation
“Hello, Doctor. My name is Sarah, and I am the registered nurse looking after Mr James on Ward 4. I am calling because his breathing has worsened, and I am concerned about his current clinical condition.”
B – Background
“Mr James was admitted yesterday with a lower respiratory tract infection. He has a history of asthma and is receiving prescribed treatment. Earlier in the shift, his breathing was more comfortable, but he has become increasingly breathless over the last hour.”
A – Assessment
“I have assessed his vital signs. His respiratory rate is 28 breaths per minute, his oxygen saturation is 91% on room air, his heart rate is 112 beats per minute and his blood pressure is 104/68 mmHg. He appears more breathless than earlier, and I am concerned that his condition is deteriorating.”
R – Recommendation
“I need an urgent clinical review. I will continue to assess and monitor him, initiate appropriate immediate care within my competence and follow the local escalation protocol. I will escalate further without delay if his condition worsens.”
This example demonstrates how to move logically from the presenting concern to relevant background, objective findings and the required action.
Remember that the appropriate response depends on the actual clinical scenario. A patient with signs of significant deterioration may require immediate emergency escalation rather than waiting for a routine review.
How to Use SBAR in Different OSCE Scenarios
SBAR is not limited to one type of patient or one clinical situation. You should practise adapting the framework to different scenarios while retaining its basic structure.
Scenario 1: A patient with chest pain
- Situation: Explain that the patient has developed new or worsening chest pain.
- Background: Report relevant cardiac history, recent symptoms, prescribed medications and other relevant information.
- Assessment: Communicate the pain characteristics, observations, associated symptoms and relevant assessment findings.
- Recommendation: Request an urgent assessment and follow the appropriate chest-pain and emergency escalation pathway.
Do not delay emergency assessment while completing the handover if the patient appears acutely unwell.
Scenario 2: A patient with a fall
- Situation: State that the patient has fallen and explain their current condition.
- Background: Include relevant medical history, mobility status, medications and circumstances of the fall, where known.
- Assessment: Report the patient’s symptoms, level of consciousness, injuries or suspected injuries, pain and relevant observations.
- Recommendation: Explain the need for assessment and any immediate safety measures, following the local falls and head-injury protocols.
Never assume that a patient is uninjured simply because there is no obvious external injury.
Scenario 3: A patient with a high temperature
- Situation: Report the raised temperature and the reason for concern.
- Background: Explain the reason for admission, relevant infection history and recent treatment.
- Assessment: Provide the temperature, heart rate, respiratory rate, blood pressure, oxygen saturation and other relevant findings.
- Recommendation: Request a review or escalation according to the patient’s condition, clinical assessment and local infection or sepsis pathway.
A raised temperature alone does not establish sepsis. Consider the whole clinical picture and follow the applicable assessment and escalation protocol.
Scenario 4: End-of-shift handover
For a routine shift handover, you may have more time to communicate the patient’s overall care needs.
Include:
- Current diagnosis and clinical condition.
- Significant events during the shift.
- Relevant observations and changes.
- Medication or treatment issues requiring follow-up.
- Outstanding investigations and results.
- Wound care, mobility, nutrition and hydration needs, where relevant.
- Infection precautions and relevant allergies.
- Planned reviews, referrals and pending tasks.
Finish by clearly identifying what needs to happen next and confirming that responsibility for ongoing care has been transferred appropriately.
Common SBAR Mistakes to Avoid in the OSCE
Knowing the SBAR structure is important, but using it effectively also requires attention to detail.
1. Giving too much irrelevant information
Candidates sometimes spend too long describing the patient’s entire medical history.
How to improve: Prioritise the information that explains the current concern. Keep the handover focused and organised.
2. Forgetting important observations
A vague statement such as “The patient is not doing well” does not communicate the full clinical picture.
How to improve: Report relevant measured observations, changes from baseline and clinical findings. Include the appropriate score when required by the scenario and when it has been correctly calculated.
3. Missing the recommendation
Some candidates explain the situation and assessment but fail to ask for a specific action.
How to improve: Before starting, identify the purpose of your communication. Are you requesting an urgent review, reporting a deterioration or transferring ongoing care? Make that purpose clear in the Recommendation section.
4. Using unfamiliar abbreviations
Abbreviations can create confusion, particularly when they are not universally understood.
How to improve: Use clear clinical language. Explain abbreviations when necessary and follow the NMC’s OSCE preparation guidance, which advises candidates to avoid unfamiliar abbreviations.
5. Speaking too quickly
Nervousness can cause candidates to rush, omit details or become difficult to understand.
How to improve: Pause briefly between SBAR sections. Speak at a steady pace, articulate clinical terms clearly and use short, complete sentences.
6. Failing to communicate urgency
A patient with significant deterioration may need immediate intervention, but a hesitant handover can make the concern seem less serious.
How to improve: State your concern directly and communicate the required level of urgency. Escalate through the appropriate pathway and do not wait for the handover to finish before taking necessary emergency action.
7. Inventing information
In an OSCE, never assume a clinical finding or add a value that was not provided or assessed.
How to improve: Use the information available in the scenario. If a result is unknown, state that it has not been obtained or is pending.
8. Forgetting to confirm the plan
A handover should not end with an unclear understanding of who will take action.
How to improve: Clarify the agreed next steps, expected review, outstanding tasks and responsibility for follow-up. Where appropriate, use closed-loop communication to confirm that important information has been understood.
How to Practise SBAR Effectively Before Your OSCE
The best way to master SBAR is to practise applying it to realistic clinical scenarios rather than memorising a single script.
Step 1: Learn the four sections
Memorise Situation, Background, Assessment and Recommendation. For each new scenario, ask yourself what information belongs in each section.
Step 2: Practise with a structured template
Create a simple SBAR worksheet with four headings. Read a patient scenario and write brief notes under each heading.
Practise selecting the most relevant information rather than copying every detail.
Step 3: Speak aloud
Once you have organised your notes, deliver the handover aloud as though you were speaking to a doctor or another registered nurse.
This helps you develop fluency, pronunciation and professional communication skills.
Step 4: Use a timer
Give yourself a limited amount of practice time to organise your information and deliver a concise handover. Adapt the timing to the official station instructions and the complexity of the scenario.
The goal is not to speak as quickly as possible. It is to communicate all essential information clearly and safely within the time available.
Step 5: Practise different clinical situations
Rotate between respiratory deterioration, chest pain, falls, medication concerns, postoperative monitoring and routine shift handovers.
This helps you apply the same communication framework to different patient needs.
Step 6: Review your performance
After every practice session, ask yourself:
- Did I clearly identify myself and the patient?
- Did I state the main concern at the beginning?
- Did I include the relevant background?
- Did I report accurate clinical findings?
- Did I communicate the required action?
- Did I speak clearly and professionally?
- Did I address immediate safety concerns?
Keep a record of recurring mistakes and focus your next practice session on improving them.
How SBAR Supports Safe Nursing Practice in the UK
Effective handover is more than an examination technique. It is an important element of safe nursing practice.
The NMC Code requires nurses to communicate effectively, preserve safety, share information appropriately and act when patient safety is at risk.
Using a structured approach can support these professional responsibilities by helping nurses:
- Communicate important information consistently.
- Recognise and report clinical deterioration.
- Reduce the risk of omitting essential details.
- Explain concerns clearly to senior colleagues.
- Support continuity of care between shifts and clinical teams.
- Confirm responsibilities and outstanding actions.
SBAR should complement clinical judgement, accurate documentation and the relevant local procedures. It does not replace a complete assessment, emergency escalation or professional accountability.
Your SBAR OSCE Practice Checklist
Before completing a clinical handover, use the following checklist to assess your performance.
- I introduced myself and identified the patient appropriately.
- I stated the immediate concern clearly.
- I included relevant medical history and treatment.
- I reported accurate observations and assessment findings.
- I identified changes in the patient’s condition.
- I communicated the required action and level of urgency.
- I used clear, professional language.
- I avoided unnecessary information and unfamiliar abbreviations.
- I considered immediate patient safety and escalation.
- I clarified the next steps and outstanding responsibilities.
Use this checklist during mock OSCE sessions until the SBAR structure becomes a natural part of your clinical communication.
Clinical handover is a practical demonstration of your ability to communicate, prioritise information and support safe patient care. For international nurses preparing for the UK Nursing OSCE, learning SBAR provides a useful framework for approaching clinical communication in a structured and professional way.
Remember the four essential steps: Situation, Background, Assessment and Recommendation. Start with the main concern, provide the relevant context, communicate your findings accurately and explain what needs to happen next.
With regular practice, constructive feedback and a strong focus on patient safety, you can become more confident in clinical handover and better prepared to demonstrate your communication skills during your OSCE.
ONT UK can support your preparation with focused learning resources and practical guidance to help you strengthen your clinical knowledge, communication skills and confidence.